Privacy Policy
Last Updated: September 2026
This Privacy Policy explains how Prehnite ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website at prehnite.info (the "Site") or use our software-as-a-service (SaaS) platform, prehnite.info (the "Services"). We are committed to protecting your privacy and complying with applicable United States privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), and other state privacy laws where applicable. This policy applies to all users of our Services, including visitors, registered users, and authorized account administrators.
By accessing, browsing, or registering for an account on our Site or Services, you explicitly acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you must immediately cease all use of our Site and Services. This Privacy Policy should be read in conjunction with our Terms and Conditions and our Cookie Policy, which govern your use of our platform and provide additional details regarding our data practices.
If you are entering into this agreement on behalf of a business entity, you represent and warrant that you have the legal authority to bind that entity to this Privacy Policy. In such cases, the terms "you" and "your" will refer to that organization, and the personal information collected will pertain to the authorized users you designate. We reserve the right to update or modify this Privacy Policy at any time, and your continued use of the Services following any changes constitutes your acceptance of the revised terms.
1. Information We Collect
As a provider of SaaS solutions, we collect various categories of information necessary to deliver, maintain, and improve our Services. The specific types of information we collect depend on how you interact with our platform, whether you are simply visiting our Site, registering for a trial, or subscribing to our enterprise Services. We limit our data collection to what is strictly necessary for the purposes outlined in this policy, adhering to data minimization principles.
We collect information that you voluntarily provide to us directly. This includes personal identifiers such as your first and last name, professional email address, business phone number, job title, and company name when you create an account, subscribe to our newsletter, request a demonstration, or contact our customer support team. If you purchase a subscription, we also collect billing information, which is processed securely through our third-party payment processors. We do not store full credit card numbers on our servers.
In addition to information you provide directly, we automatically collect certain technical and usage data when you access and use our Services. This includes your Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and information about your device. We also collect log information, such as the pages you visit, the time and date of your visit, the time spent on individual pages, page interaction data (such as scrolling and clicks), and the referring website or URL that directed you to our Site.
Under the CCPA/CPRA, the categories of personal information we collect include: identifiers (such as name and IP address), commercial information (such as products purchased), internet or other electronic network activity information (such as browsing history), and inferences drawn from any of the above information. We do not collect sensitive personal information as defined by the CPRA, such as social security numbers, health information, or precise geolocation, unless strictly necessary for specific enterprise service requirements and explicitly consented to by you.
2. How We Use Your Information
Prehnite uses the information we collect for specific, explicitly stated, and legitimate business purposes. Our primary objective is to provide you with a secure, efficient, and functional SaaS experience. We process your personal information to operate, maintain, and improve the performance of our Services, which includes provisioning your account, authenticating your identity, and delivering the features and functionalities of prehnite.info.
We utilize your contact information to communicate with you regarding your account, security alerts, and updates related to our Services. This includes sending you administrative emails, such as password reset instructions, account verification emails, and important notices regarding changes to our policies or terms of service. Furthermore, we may use your information to respond to your inquiries, provide technical support, and address any complaints or issues you may have with our platform.
To enhance our Services, we analyze user behavior and platform usage data to understand how our users interact with prehnite.info. This allows us to troubleshoot technical issues, monitor and analyze trends, usage, and activities in connection with our Services, and develop new features, products, or services. We may also use your information for internal business purposes, such as auditing, data analysis, and research, to ensure the security and integrity of our systems.
Finally, we may process your personal information to comply with our legal obligations, enforce our Terms and Conditions, and protect our legal rights, privacy, safety, or property. If required by applicable law, we will obtain your prior consent before using your personal information for any purpose that is materially different from the purposes for which it was originally collected.
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration. However, as a SaaS provider, we share certain information with trusted third-party service providers, vendors, and contractors who perform services on our behalf. These third parties are contractually obligated to protect the confidentiality and security of your information and are prohibited from using your data for any purpose other than providing services to Prehnite.
We share your information with cloud hosting providers that host our infrastructure and data, customer relationship management (CRM) platforms that help us manage our interactions with you, and email service providers that facilitate our communications. We also utilize analytics providers to help us understand user behavior and platform performance. In the context of the CCPA/CPRA, this sharing may constitute a "share" or "disclosure" of personal information for a business purpose, and we require these service providers to adhere to strict data protection standards.
We may also disclose your personal information if required to do so by law, regulation, or legal process (such as a subpoena, court order, or government request). We reserve the right to disclose your information if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of Prehnite, our users, or others. This includes sharing information to prevent fraud, cyberattacks, or other malicious activities.
In the event of a merger, acquisition, reorganization, bankruptcy, dissolution, or other sale or transfer of some or all of Prehnite's assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site of any change in ownership or control of your personal information. We are not responsible for the privacy practices of third parties, and we encourage you to review the privacy policies of any third-party websites or services you interact with.
4. Cookies and Tracking
Prehnite uses cookies, web beacons, pixels, and other tracking technologies to operate and maintain our Services, analyze platform performance, and personalize your experience. Cookies are small text files placed on your device that allow us to recognize your browser and remember certain information about your visit. Our use of tracking technologies is designed to be transparent and to comply with applicable US privacy laws, including the CCPA opt-out of sale/share requirements.
We categorize our cookies into essential and non-essential cookies. Essential cookies are strictly necessary for the proper functioning of our Site and Services. They enable core features such as secure login, session management, and access to restricted areas of the platform. Because these cookies are essential to the operation of our Services, they cannot be disabled. Non-essential cookies, such as analytics and performance cookies, help us understand how visitors interact with our Site, allowing us to improve our user interface and optimize our content.
Under the CCPA/CPRA, the use of certain tracking technologies for cross-context behavioral advertising may be considered a "sale" or "share" of personal information. While we do not sell your personal information for monetary value, we may share data with advertising networks for targeted advertising purposes. Residents of California and other applicable states have the right to opt-out of the "sale" or "share" of their personal information for such purposes. You can exercise this right by utilizing the "Do Not Sell or Share My Personal Information" link provided in our Cookie Policy or by enabling a Global Privacy Control (GPC) signal in your browser.
You can manage or disable non-essential cookies through your browser settings at any time. However, please note that disabling certain cookies may impact the functionality of our Services and limit your ability to use certain features. For a comprehensive list of the specific cookies we use, their purposes, and instructions on how to manage them, please review our detailed Cookie Policy.
5. Your Rights and Choices
If you are a resident of California, you have specific rights under the CCPA/CPRA regarding your personal information. We are committed to facilitating these rights while ensuring the security of our systems. You have the right to know what personal information we have collected about you, the categories of sources, the business or commercial purpose for collecting it, and the categories of third parties with whom we have shared it. You also have the right to request deletion of your personal information, subject to certain exceptions.
You have the right to request access to and a copy of your personal information. To protect your privacy and security, we will require verifiable proof of your identity before processing your request. This may involve asking you to provide information that matches the information we have on file, such as your account email address or other identifying details. If you are an authorized agent acting on behalf of a consumer, we will require written proof of your authorization and may still verify the consumer's identity directly.
As mentioned in the Cookies and Tracking section, you have the right to opt-out of the "sale" or "share" of your personal information. You can exercise this right by clicking the designated opt-out link on our website or by utilizing a Global Privacy Control (GPC) signal. We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide a different level of quality of services because you exercised your privacy rights.
If you are a resident of other US states with comprehensive privacy laws, you may have similar rights, including the right to access, correct, or delete your personal information, and the right to opt-out of targeted advertising. To exercise any of these rights, please contact us using the information provided in the Contact Information section. We will respond to your request within the timeframe required by applicable state law, typically within 45 days of receipt.
6. Data Security
The security of your personal information is a top priority for Prehnite. We implement industry-standard technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction. Our security measures include Secure Sockets Layer (SSL) encryption for data transmission, robust firewalls, intrusion detection systems, and strict access controls within our organization. Access to personal information is restricted to authorized personnel who have a legitimate business need to know.
As a SaaS provider, we undergo regular security audits and vulnerability assessments to identify and remediate potential weaknesses in our infrastructure. We maintain comprehensive incident response plans to ensure a swift and coordinated reaction in the event of a security breach. Despite our best efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee absolute security, and you acknowledge that you provide your information at your own risk.
In the event of a data breach involving your personal information, we will notify you and the appropriate regulatory authorities in accordance with applicable US state laws. We will provide timely and clear information regarding the nature of the breach, the data affected, and the steps we are taking to mitigate the impact and prevent future occurrences. We will also provide guidance on any protective measures you should take, such as changing your account passwords or monitoring your financial statements.
You play a crucial role in maintaining the security of your account. We strongly recommend that you use a strong, unique password for your prehnite.info account and enable multi-factor authentication (MFA) if available. You are responsible for keeping your login credentials confidential and for all activities that occur under your account. If you suspect any unauthorized access to your account, you must notify us immediately so we can take appropriate action to secure your data.
7. International Data Transfers
Prehnite is headquartered in the United States, and our primary data hosting infrastructure is located within the US. If you are accessing our Services from outside the United States, please be aware that your personal information will be transferred to, stored, and processed in the United States. By using our Services and providing your personal information, you expressly consent to this international transfer of data.
The United States may have data protection laws that differ from those in your country of residence. However, we are committed to ensuring that your personal information receives the same level of protection regardless of where it is processed. We take steps to ensure that our data processing practices comply with applicable US privacy laws and that our service providers maintain adequate safeguards to protect your information during international transfers.
If we engage a service provider located outside of the United States to process your data on our behalf, we will ensure that appropriate contractual safeguards are in place to protect the data. We continuously monitor the legal landscape regarding international data transfers and will update our practices as necessary to maintain compliance with evolving legal requirements. If you have any questions regarding our international data transfer practices, please contact us using the information provided below.
8. Children's Privacy
Our Services are designed for and directed toward business professionals and organizations. prehnite.info is not intended for use by individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16 without verifiable parental consent, we will take immediate steps to delete that information from our systems.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately using the contact details provided in this Privacy Policy. We will promptly investigate the matter and take appropriate action to ensure compliance with the Children's Online Privacy Protection Act (COPPA) and other applicable state laws regarding minors' privacy. By using our Services, you represent and warrant that you are at least 16 years of age or older.
For users located in California, the CCPA/CPRA requires explicit opt-in consent before selling or sharing the personal information of consumers under 16 years of age. Because our Services are not directed at minors and we do not knowingly collect their data, we do not engage in the sale or sharing of data belonging to individuals under 16. We maintain strict age-gating mechanisms on our registration forms to prevent unauthorized account creation by minors.
9. Changes to Policy
Prehnite reserves the right to modify or update this Privacy Policy at any time, at our sole discretion. We may update this policy to reflect changes in our business practices, new service offerings, technological advancements, or updates to applicable US privacy laws, including the CCPA/CPRA. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
When we make material changes to this Privacy Policy, we will notify you by posting the updated policy on our Site and updating the "Last Updated" date at the top of this page. In some cases, we may also send an email notification to the address associated with your account or provide a prominent notice on our platform. A "material change" is defined as any modification that significantly alters our data collection, use, or sharing practices in a way that impacts your privacy rights.
Your continued use of our Site and Services following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you must discontinue your use of the Services and request the deletion of your account. We will retain your personal information for as long as your account is active or as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We have designated a privacy team to handle all inquiries related to your personal information and your rights under applicable US privacy laws. We are committed to providing timely and transparent responses to all legitimate requests.
You can reach our privacy team using the following contact information:
- Company: Prehnite
- Email: [email protected]
- Phone: +16175550105
- Address: 101 Arch Street, Suite 920, Boston, MA 02110
When contacting us regarding a privacy matter, please provide sufficient detail so we can properly understand and address your request. If you are submitting a CCPA/CPRA rights request, please clearly state your request as a "California Consumer Privacy Act Request" and include all necessary information for identity verification. We will process all valid requests within the timeframes mandated by applicable law.
By using prehnite.info, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. This policy, along with our Terms and Conditions and Cookie Policy, constitutes the entire agreement between you and Prehnite regarding the use and protection of your personal information.